Privacy Policy

1. Information We Collect

When you request a quote or contact Brakes Now, we collect the information you provide: your name, phone number, email address, ZIP code, and details about your vehicle (year, make, model, vehicle type) and the brake symptoms you're experiencing.

We do not collect payment information through our website. All payments are handled in person at the time of service.

2. How We Use Your Information

We use your information to:

• Provide you with an accurate brake repair quote.
• Schedule and perform mobile brake service at your location.
• Communicate with you about your appointment, quote, or service.
• Send service reminders and follow-ups (you can opt out at any time).
• Improve our services and customer experience.

3. Text Message & Call Consent

By submitting a quote request with the consent checkbox checked, you agree to receive text messages and phone calls from Brakes Now regarding your quote and service. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any text message or requesting removal verbally.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with our certified technicians to perform service, and with service providers (such as text messaging platforms) strictly to deliver our services. We may disclose information when required by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by calling us at (813) 344-1447 or emailing us. We will respond to your request within 30 days.

7. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can control cookies through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy, contact us at (813) 344-1447 or through our contact form. We serve the greater Tampa Bay area, 7 days a week, 7am–8pm.